Terms and Conditions

Must Ride Transportation LLC

1. Introduction

Welcome to Must Ride Transportation LLC. By accessing or using our transportation services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our services.

2. Services

Must Ride Transportation LLC provides transportation services, including but not limited to personal rides, corporate transportation, airport transfers, and special event services. Services are subject to availability and may vary based on geographic location.

3. User Responsibilities

By using our services, you agree to:

  1. Provide accurate and complete information when booking services.

  2. Respect and follow all instructions provided by our drivers or personnel.

  3. Not engage in any illegal, inappropriate, or disruptive behavior during the service.

4. Booking and Payment

  1. All bookings must be made in advance through our official channels.

  2. Payments are due upon confirmation of the booking unless otherwise agreed.

  3. Cancellations or modifications must be made at least 24 hours before the scheduled service to avoid penalties.

5. Cancellation and Refund Policy

  1. Cancellations made less than 24 hours before the scheduled service may result in a fee.

  2. Refunds will be processed within 7-10 business days, depending on the payment method.

6. Liability

Must Ride Transportation LLC is not liable for any damages, losses, or injuries that may occur during the service, except where required by law. We are also not responsible for delays caused by traffic, weather conditions, or any other factors beyond our control.

7. Privacy Policy

Your personal information is handled according to our Privacy Policy, which outlines how we collect, use, and protect your data.

8. Changes to Terms

Must Ride Transportation LLC reserves the right to update or modify these terms at any time without prior notice. It is your responsibility to review these terms periodically.

9. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:

  1. Email: [email protected]

  2. Phone: +1 213-642-1329